Delete scans or your account
Remove a single scan, clear your whole history or close your account, and how long each one takes.
Updated Oct 5, 20261 min read
Your documents are yours. You can delete them at any time, and we never use them to train detection models.
Delete a single scan
Open the scan and select Delete, or select several scans in your history and delete them together. They're removed from our servers within 24 hours, and any shared links stop working straight away.
Delete all scans
Open Settings and, under Danger zone, select Delete scans. This removes every document and report in your workspace. Credits already used are not refunded.
Delete your account
- Step 1: Open Settings and select Delete account under Danger zone.
- Step 2: Type your account email to confirm. Any paid plan is cancelled straight away, so you aren't charged again.
- Step 3: Your documents, reports and uploaded files are deleted and you're signed out.
We erase your personal data within 30 days. Billing records are kept for as long as tax law requires, without your documents. Our privacy policy lists every retention period.